I’m a sales guy as well as a writer. Every day I work hard to make sales by selling a product that is in high demand by my clients. A few weeks ago I took a couple of orders from two potential clients. We set up their account and are ready to deliver. The problem is the people haven’t paid for their order even though they agreed to when we started. I’ve followed up with them by email and telephone. I have people waiting for the same products and could have delivered by now. I’m disappointed that the two people who placed the order haven’t honoured their commitment. I’m thankful that we haven’t delivered the orders.
It has me wondering about the other commitments they make in their lives. It also made me look at the commitments I’ve made in my life, the ones I’ve kept, the ones I haven’t and the ones that I broke due to changes in my life.
What makes a person make a commitment and then not keep the commitment or say they aren’t going to keep the commitment? Does making commitments and then not honouring them start out with a small thing and then get easier with time? After a while does making a commitment mean nothing when a person breaks it?
Over the years I’ve become more cautious about making commitments and more reliable about keeping them. I’ve actually become very focussed on keeping my commitments. (This blog is a good example. It takes a lot of time to write and post but I’m committed to doing it.)
What are your thoughts on commitments? Am I making a big thing of them? Does an agreement to buy a product and then not pay for it count as breaking a commitment? Do personal commitments count and business commitments not count? Is there a commitment you made that you regret?
I’m a telephone sales professional. I have done millions of dollars in sales over the telephone. I have spoken to thousands of people on the telephone. I’ve been cursed at, hung up on, told I’m a bottom feeder, told to get a real job and laughed at. These things don’t happen very often but when they do it surprises me. I don’t understand why. Why would a person be rude when they don’t even know the person on the other end of the phone? Why would they answer the phone if they didn’t want to talk to someone? Everybody has call display; nobody has to answer the phone if they don’t recognize the number. It makes me wonder if they are that rude in person. (Some are, when I was door-knocking for business I had the door slammed in my face a few times along with rude comments.)
I feel bad for the people who are making sales calls by telephone and running into rude people. Some days it can be very hard to make a living by cold-calling for business. The sad part is for some people it is the best job they could get at the time and they don’t realize that by mastering telephone sales they could earn a very significant income.
Still, it bugs me that people can be rude to someone calling to offer them a product or service that could save them money or time or make them money. All that said I’m thankful that I’m a telephone sales professional. I’ve earned more selling over the telephone than I have face to face.
I was speaking with someone who reads this blog every week. He struggles with my “Attitude of Gratitude”. I take the time to express the things I am grateful for because it makes me realize how good things are, it helps me be positive and I believe that being grateful results in better things coming or happening.
This week I’m thankful that I’m a telephone sales professional. It helps me connect with people across Canada. It helps me earn a good living. I provide a valuable and needed product to my clients.
I’m grateful that my Send Out Cards business is growing. I enjoy the business and I enjoy seeing people who have a dream go for it. I’m grateful for the people who see how it can help them in their business and personal lives. I’m grateful for the people who see it as a great way to earn some money. www.sendoutcards.com/danwrites
As always, I’m grateful to you for taking the time to read my blog.
Develop an attitude of gratitude, and give thanks for everything that happens to you, knowing that every step forward is a step toward achieving something bigger and better than your current situation. Brian Tracy
'Thank you power' is writing down the moments that are good in your life so that you can go back and reflect on them - so you've got this sort of repository of good stuff in your past. Deborah Norville
Gratitude is a quality similar to electricity: it must be produced and discharged and used up in order to exist at all. William Faulkner
I hope you have a nice weekend and thank you for dropping by to read this blog.